Full notice
How information is handled
This page is written for the people who use this website. Each section answers one practical question without hiding important details behind technical language.
Who and scope
Who is responsible, and when this notice applies
For the processing described here, SIGLATECH Website Application Services decides why and how personal information is used. SIGLATECH is based in Laguna, Philippines and may be contacted at hello@siglatechsolutions.com or 0977 626 7513.
This notice applies when you:
- visit siglatechsolutions.com;
- submit its project inquiry form;
- contact a published SIGLATECH email address or phone number; or
- choose a WhatsApp, Facebook Messenger, or linked Facebook page action.
It does not replace the separate privacy notice a client may need for a website or system that SIGLATECH builds for that client.
Information collected
What enters the inquiry process
Contact and project details
- First and last name
- Email address
- Requested service
- Project description or message
Submission context
- Source page address
- Browser and device information contained in the user-agent string
- Submission and update timestamps
- Inquiry status and system-generated reference
Short-lived request signals
- IP address and submitted email in rate-limit keys
- Form timing, request origin, and browser-context signals
- Obvious spam indicators in submitted fields
The required privacy checkbox confirms that you were shown this notice before submitting. Its value is checked during submission but is not stored in the main inquiry record.
Purpose and lawful criteria
Why we use the information
- Receive, review, acknowledge, and respond to your inquiry.
- Clarify requirements and take steps you request before a possible service agreement.
- Prepare a proposal, quotation, scope, or related project communication when requested.
- Maintain necessary inquiry, client, communication, accounting, legal, and dispute records.
- Protect the website and inquiry service from spam, misuse, and technical problems.
- Understand aggregate website use so we can improve page clarity and performance.
Under the Philippine Data Privacy Act of 2012, processing must have an applicable lawful criterion. Depending on the activity, SIGLATECH relies on steps taken at your request before a possible contract, legitimate interests in communicating, operating the business, protecting the service, and understanding aggregate use, compliance with legal obligations, or consent when a specific purpose requires it.
Submitting the inquiry form does not enroll you in unrelated advertising, waive your privacy rights, or authorize SIGLATECH to use your information for an unrelated purpose.
Read the Data Privacy Act of 2012 (opens in a new tab) on the National Privacy Commission website.
Automated form controls
What the website checks before accepting a form
The inquiry endpoint automatically checks request origin, browser context, form timing, required fields, rate limits, a hidden anti-spam field, and basic spam indicators. These controls may reject or temporarily limit a submission.
They do not decide whether SIGLATECH will accept your project, determine a price, or create a legal or similarly significant decision about you. A person reviews valid inquiries. If the form blocks a legitimate request, you can contact hello@siglatechsolutions.com directly.
Providers and access
Who helps operate the inquiry flow
Access is limited to authorized SIGLATECH personnel who need the information to review, respond to, secure, or administer an inquiry. The following service providers support the current website flow:
Vercel
Hosts the website and server-side inquiry endpoint and processes the technical request data needed to deliver and protect them.
Privacy notice (opens in a new tab) Analytics details (opens in a new tab)
Supabase
Stores valid inquiry records and separate rate-limit records. Public browser access to these tables is not permitted by the website database rules.
Google Gmail
Processes the submitted name, email, service, project message, source page, reference, and time for the internal inquiry notification and, when delivery succeeds, an acknowledgment to your email address.
Discord
Receives an internal alert containing the submitted name, email, service, message, reference, submission time, and any review flags so the inquiry can be noticed promptly.
These providers operate global infrastructure. Information may be stored or processed in other countries under the provider's terms, contractual commitments, safeguards, and applicable law.
SIGLATECH does not sell or rent inquiry information. Information may also be disclosed when reasonably necessary to comply with law, respond to lawful authorities, establish or defend legal claims, or protect people, rights, and the service.
Website analytics
Aggregate page-view information, not inquiry content
This site uses Vercel Web Analytics to understand overall traffic and page use. Reports may include page or route, time, referrer, filtered query parameters, approximate location, browser, operating system, and device type. Vercel states that its Web Analytics data points are anonymous and used for aggregated statistics, and that it uses a request-based hash rather than third-party cookies.
SIGLATECH does not send the name, email address, service choice, or project message entered into the inquiry form to Web Analytics. No custom analytics events are implemented on this site.
See Vercel's Web Analytics privacy and compliance details (opens in a new tab).
Optional messaging channels
What changes when you choose WhatsApp, Messenger, or Facebook
WhatsApp, Facebook Messenger, and the linked Facebook page are optional external channels. When you select one of these links, you leave this website and use a service provided by Meta. Depending on the service and your settings, Meta may process your phone number or account and profile details, messages, device information, and interaction data under its own terms and privacy policies.
SIGLATECH receives the profile or contact details and conversation you choose to share and may keep the business conversation when needed to answer, document follow-up, or support an active client relationship. You may use the website form or email instead if you do not want to use a Meta messaging service.
Review the WhatsApp Privacy Policy (opens in a new tab) and Meta Privacy Policy (opens in a new tab) before choosing these channels.
Do not send passwords, one-time codes, government IDs, payment credentials, breach evidence, medical information, student records, or confidential files.
Retention
How long information is kept
- Unconverted inquiry records: reviewed for deletion after 12 months.
- Active or converted inquiries: may be retained longer for an active client relationship, agreed project, accounting or legal obligations, dispute resolution, or security review.
- Rate-limit records: used for active anti-abuse windows of no more than 24 hours. Expired rows are removed when a later rate-limit check runs.
- Email, Discord, and messaging copies: reviewed as part of the related inquiry or client record and may also be subject to the provider's account-level retention controls.
When a valid deletion request applies, SIGLATECH will remove or restrict information it controls unless continued retention is required or permitted by law or is needed for an overriding legitimate purpose.
Your choices and rights
You may ask about information connected to you
Subject to applicable conditions and legal limitations, Philippine data subjects have rights to be informed, object, access, rectify, erase or block, data portability, damages, and file a complaint.
Ask
Confirm whether SIGLATECH holds inquiry information connected to you.
Review
Request access to relevant information and details about its processing.
Correct
Ask for inaccurate or incomplete information to be corrected.
Delete or object
Request deletion, blocking, restriction, or object where the law allows.
Send a request to hello@siglatechsolutions.com with the subject Privacy request. Briefly identify the inquiry or email address involved. Do not send an ID in your first message. SIGLATECH may ask for proportionate information to verify your identity before disclosing, correcting, or deleting a record.
Learn about data-subject rights (opens in a new tab) or filing a complaint (opens in a new tab) through the National Privacy Commission.
Security and sensitive information
Reasonable safeguards, with honest limits
The website uses server-side validation, origin checks, rate limiting, restricted database access, row-level security rules, security headers, and no-store responses for the inquiry API. Access to valid inquiries is restricted to people who need it for the purposes described in this notice.
No internet service can promise absolute security. Please do not submit passwords, one-time codes, government IDs, payment credentials, medical information, student records, breach evidence, or confidential client files through the public form, email, WhatsApp, or Messenger. SIGLATECH will arrange a more appropriate channel if sensitive project information becomes necessary.
This business inquiry form is not designed to collect student records or personal information from children. Contact SIGLATECH if you believe that information was submitted by mistake.
Changes to this notice
How this page stays current
SIGLATECH may update this notice when the website, inquiry process, providers, or legal requirements change. The effective and last-updated date will remain visible near the top of this page. Where an update materially changes how an existing inquiry is handled, SIGLATECH will provide additional notice when appropriate.